Patient satisfaction
What our patients say about The London
Clinic
The London Clinic takes pride in looking after its patients.
From our dedicated staff to expert consultants, every effort is
made to make their stay safe and as comfortable as possible.
We value feedback from patients and regularly monitor our own
performance and listen to views of those using the hospital.
The following findings are from patient surveys carried out
during 2009 by an independent research company.The percentage
results below show patients’ rating The London Clinic as either
very good or excellent:
- Overall nursing care - 88%
- Overall impression of your consultant at The London Clinic -
97%
- Overall impression of admission - 75%
- Accommodation - 80%
- Sufficient information upon discharge - 96%
- Would recommend The London Clinic to family and friends -
96%
We endeavour to provide the best levels of care and are
continually looking at ways to improve our services and
facilities.
As part of our
continual search for ways to improve our hospital and your
experience, we would be grateful if you would complete the
patients' questionnaire and return it to us. All observations
will be treated with the strictest of confidence unless you
indicate otherwise. We thank you in advance for your
assistance.
-
Patient satisfaction survey (In patient and day
care)
- Patient satisfaction survey (Out patient) -
coming soon
-
Patient satisfaction survey (Eye centre patients)
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' I have nothing but praise for all the
staff and doctors. The level of care and consideration is
unsurpassable! Many thanks to The London Clinic! Keep up the goord
work"
Patient Satisfaction Survey
December 2009
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